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New venue accessibility guides launched

If you have a disability or work with disabled residents, you can now find up-to-date information about the accessibility of hundreds of venues across the borough online.

The Council, in partnership with national access information provider DisabledGo, has launched an updated free online guide covering venue information such as ramps, steps and accessible toilets, lighting levels, background noise and music, signage and directions, hearing assistance devices and staff training around disability equality.

By visiting DisabledGo’s website, you can find guides covering venues like libraries, museums, leisure centres, children and family centres, restaurants, shops and places of worship.

As part of the research process, DisabledGo’s surveyors visited and assessed over 1,000 venues, using a specially designed set of questions that were developed with hundreds of disability organisations around the UK.

DisabledGo engaged and consulted with carers, older people and disabled people living in the borough – as well as providing summer work experience for local students.

Cllr Angie Bean, the Council’s Cabinet Member for Adult Services, said: “We want to maximise independence and choice for disabled people, and improve accessibility for everyone living and working in Waltham Forest.

“DisabledGo’s easy-to-understand online visitor guides, which are free for anyone to access and use, are a valuable resource not just for those with mobility impairments or disabilities, but also for others with accessibility considerations – such as parents or guardians with pushchairs.”

For more information, visit

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